This page provides general policy information. Specific legal rights and professional obligations depend on the circumstances and applicable law.
Clinician-reviewed intake
Clear service recommendation
No referral required
Policy details
Accessibility
Website accessibility
The site uses responsive layouts, keyboard focus visibility, readable type, structured headings, alternative text, and colour-contrast standards where possible.
Communication accommodations
Contact the clinic to discuss reasonable communication needs, alternative formats, support people, captioning, reading or cognitive needs, and technology barriers.
Clinical suitability
An accommodation request does not guarantee that online or group treatment is clinically safe or appropriate. The clinic will explain fit concerns and alternatives.
Feedback
Report an accessibility barrier to [email protected] or (306) 518-8701, including the page, task, device, and accommodation needed.
Third-party platforms
Some intake, video, learning, payment, or document systems are supplied by external vendors. The clinic will work with clients to identify reasonable alternatives where possible.
Continuous improvement
Accessibility is reviewed as content, services, and technology change.
A practical next step
Questions about this policy?
Contact the clinic for clarification. Do not use ordinary email for emergencies or detailed clinical information.